Giving feedback
Do you give fair and accurate informal feedback to your direct reports? Teams that do outperform by 40%. Would getting better at giving feedback and receiving it help your company perform better? Dr. Eve Meceda spoke to my Vistage groups about mindset and gave us a set of clues for how to give fair, accurate […]
Relocated abroad
On the plane from Lima, Peru to Santiago, Chile I sat next to a young woman whose accent in English immediately caught my attention. I had offered in Spanish to switch seats with her as she had the middle seat between my husband by the window and my seat on the aisle, She smiled and […]
Communicating, really?
A random comment caught me off guard last week. A senior executive said that their executive team brought in a facilitator and set goals for 2019 and he had real clarity as to what his role would be going forward. Here is what surprised me: He said that in all the time he had worked […]
Don’t take anything personally
The second of The 4 Agreements in the book by Don Miguel Ruiz is “Don’t take anything personally”. When someone cuts you off on the freeway, or is rude in a store, we can usually see that it is about them, not about us. We can take a deep breathe and move on.
Psychological Safety
Have you ever evaluated the level of psychological safety in your team? Is it okay to challenge the status quo? Can people discuss behaviors that bother them? Is it acceptable to challenge a supervisor when they don’t show up on time or blame a subordinate when they forgot to do something?
Rule changes
Watching the World Cup Final between Croatia and France, I was thinking about the rules. About offsides, how high was that kick, did it hit his arm? Was that guy really hurt or is he just dragging out the clock.
Civil Discourse
I have not seen the United States of America, the land I love, so torn up since the late 60’s. The name-calling, the divisions, the neighbor pitted against neighbor….the lack of civil discourse. If this has been planted by the Russians, as they have been accused of doing, then they are winning and we, the […]
Accountable=uncomfortable
Do you find that holding people accountable makes you uncomfortable? Oh, you start out fired up to hold people to their commitments. You ask clearly. You get them to restate the request. You set a date and time for completion…..and then they don’t come through. Wait, you did everything you were supposed to do, now […]
Biz-blab
A term for confusing communication that tries to sound smart, yet has obscure meaning, was just introduced to me. The term is biz-blab. I immediately was captivated.
Change it up
As much as I advocate getting into good habits and routines to be more effective at work, I notice that creativity comes when I change it up. Is that true for you, too?