Does who you are “being” speak so loudly I cannot hear what you are saying?
All of us have had the experience of meeting someone that we don’t like and not being able to explain exactly why we feel that way. In the U.S., we feel uneasy if the person doesn’t look you in the eyes, or speaks at you
Are they “our” vision, mission and values or “your” mission, vision and values?
Last week I worked with a management team to draw up a Conversational Code of Conduct.* We spent what was, to them, a very long hour and a half.
Would you like some great questions to ask your team?
Last week, I discussed bad behavior that happens at companies and what the leader can do to address it. For today, I promised I would give you some questions you can ask to connect better with your team
Are you triggered?
How often are you in a meeting and someone says something that either makes you shut-down, or respond in anger or with a clear intent to prove why they are wrong? At that moment, you are definitely out of the sweet spot. Your conversational capacity has hit its outer limit.
Is what you say what your team hears?
What is it you say all the time? “Is it finished?” “It’s okay.” “That’s not right!” “That’s not what I meant.” “Can we make it cheaper?” “Where is the data?” “We don’t have time to get more data.”
How many languages do you speak?
Living here in California, 40% of the people you run into speak another language besides English. (2007 census data). In fact, as of the 2000 census there were 207 languages spoken here. What do all those folks have to teach the rest of us? Well, if you remember studying another language in your past, […]