What is your new customer acquisition process?
A few weeks ago, 2 of my Vistage Groups had a wonderful speaker, Gerry Layo who talked about building a world class sales team. Don’t we all want one of those?
How prepared are you for the unexpected?
A major hurricane ripped across the US political landscape when the news came out yesterday afternoon that Justice Scalia had died in his sleep. The court does not stop functioning. They have many important cases to hear this term. A split and unpredictable court has become more so. So, everyone is now rethinking the possible […]
How clear are we on our goals and expectations of our team?
Over a quick lunch of poke, brown rice and kale salad, a young freelancing colleague talked excitedly about the project she was working on. She and 2 friends
Are you good at hiring?
How important is it to you to have great people on your team? Every business executive has a horror story of a bad hire and how much it cost the company. Not to mention
Are you an Idea Monkey or a Ringleader? Pick one.
At the Vistage Executive Summit in Los Angeles, speaker Mike Maddock asked us to identify which we were. When I turned to a couple of CEO’s I knew well and
Are you getting the results you want?
If your style in business is to ask for forgiveness rather than ask for permission, or you have a boss like that –listen up!
Why was that a good or a bad decision?
Two weeks ago, I talked about making decisions. I laid out a list of eight steps to making a better decision. In working with a management team last week, we found a missing piece – going back afterwards and assessing whether that was a good or bad decision. Take the following example: should we launch […]
How do you build trust within your organization?
Trust is one of those difficult to measure yet highly important factors in creating great companies. I’ve been doing a little research about it in the business literature, and
How do you align the daily activities of the team with your long-term plans?
Many companies have created alignment within the management team by yearly corporate meetings, weekly tactical meetings and all the impromptu conversations that keep
How do you teach crisis management to your team?
There is something about the first time – the first kiss, the first time we live away from home, the first job – that has a special meaning for all of us. It is exciting, it is scary, it is all new. The first time you lose a major customer, the first time you have […]