Are you investing in your infrastructure?

This week a major waterline burst in a pipe under Sunset Blvd., a major artery in West Los Angeles, dumping millions of gallons of water onto the UCLA campus. Go Bruins! Oof!.

Are you the manager from hell*?

A recent Gallop Study showed that 20% of employees are ACTIVELY disengaged at work. Are you the cause? Management actions are a common reason for employee disengagement. How might you undermine the work of your associates?

Can I leapfrog your business model?

If you have a hotel in a desirable location, do you care about AirBNB rentals in your area? If you have a market or a chain of markets, what do you think about Amazon fresh? I didn’t go to the mall to get some summer shorts, I ordered them from Zappos. It wasn’t so long […]

Pull marketing? It’s about survival, baby.

In many companies the roles of sales and marketing are all mushed together. Early entrepreneurs wear many hats, so it happens- just as Finance and HR can be under or be just one person. (Not a long term fit in my mind). As companies grow, it is helpful to define and separate out the roles […]

Have you double-checked your business model* lately?

While working with a group of wicked smart CEO’s this week, we drilled down on the business model of the host. When they started the business 10 years ago, they were way ahead of the competition in how they went to market.

How gross IS your margin?

This is my personal favorite. I love studying gross margin. I want to know what your competitor’s gross margin is. I want to know why the margins are better in industries other than yours. I want to know how come some companies have gross margins over 50%. (I came out of manufacturing, so that looks […]

Can I top your top line?

Last week I talked in a general way about where business leaders focus their attention – top line v.s. bottom line. Since the business focus follows the focus of the leader, there are specific areas that leaders should understand well. If these metrics are off, you need to be paying close attention and know how […]