Social Sensitivity is Good Business

Daniel Goleman has written a great new book:Focus. I was particularly taken by his section on social sensitivity. According to the studies he quotes, your attention to social signals drops the higher up you are in the social or corporate hierarchy. The higher-up tended to interrupt, ignore, or not pay attention to non verbal clues […]

Using the Internal Conversation to Coach Your Team

As a Vistage coach, I was trained to write down my thoughts as I listened and questioned my members to go deeper. Some of those thoughts were judgments, some were wonderings, and some were questions.

Who is your peer group?

When we were kids, we had peer groups of all sorts. We had classmates, we had team mates, we had recital groups, or dance classes or religion classes. Everywhere we went we were lumped into some sub-grouping.