Customer “dis”-service
I drove into the car service department at my appointed time and waited 10 minutes before the tech came out with his clipboard. He nicely apologized for being late, checked my mileage and then told me I was here for a recall. I said “I thought there was an expected service as well”. He said […]
Sensemaking is a leadership skill
In a Vistage webinar on Friday, Dave Nelson commented that in the list of required leadership skills for successful leaders, perhaps the most important one in this moment, beyond, vision, drive, effective decisionmaking, ability to attract and retain top talent, etc. was sensemaking. His talk was about AI, but this captured my attention immediately. What […]
My everyday is their fabulous
A regular hike in Griffith Park takes us to a popular view spot of the Hollywood sign. We usually hear passing hikers speak many foreign languages on this hike, unlike the hike that goes right up our street. We enjoy asking people where they are from and take their group photo with the Hollywood sign […]
Business + Community
Board members of non-profits are expected to contribute their smarts and their money and show up to their fundraisers. That is part of the deal. So this week we trekked up to Sonoma to attend the gala for Kids Scoop News. They create a monthly newsletter to distribute to schools that local businesses support, full […]
Moms – thank you for your service
I remember coming out of a bathroom in an local arboretum with my 4 and 1 year old when an older lady smiled broadly at us and said how lovely my daughters were. She wished for me that I would have a moment to enjoy them. Ahhh, so did I. And, so I wish for […]
Your mind is a dangerous place
Have you recently sat quietly with your eyes closed and let your mind wander wherever it may? Perhaps you are meditating, or just breathing or giving yourself a moment to “quiet your mind.” Tell me, why is there a need to quiet the mind? Have you been paying attention to it lately? Susan Scott, the […]
Role models around aging
Friday, I called my Aunt Ruth to wish her a happy 96th birthday. She sounded very cheery as she told me how lovely the flowers were that we had sent her and how she was not going to share the chocolates with my cousin who was coming shortly to take her to lunch. Aunt […]
Find your red threads
When Marcus Buckingham spoke to the Vistage community about his book Love+ Work, he was particularly captivating about finding your red threads. What does that mean? Why red? His red threads are those things that stand out for you – that you love to do. Think of it as a scavenger hunt into your own […]
Endings – elegant or otherwise
How damaging is it when a team member leaves the company for a competitor and trashes everything about your organization on the way out? Have you had this happen to you? Have you done it yourself?
To hope is an act of will
The rain had stopped and the birds were tweeting as the sun crept through the window. I took a deep breathe pushing my belly out and slowly exhaled all the way back down into my belly. Ahhhh. I felt grateful to have slept well. I felt grateful to not be in pain today. I wiggled […]