What draws customers to you?
If you don’t want to be in the race to the bottom as the lowest priced vendor, what are you doing to distinguish yourself from the competition? Even if your product or service is produced by other competitors, there must be a huge perceived value of doing business with you rather than with them or […]
Balancing on a beach ball
Many in the Vistage community are familiar with the story told in Fierce Conversations by Susan Scott, a former Vistage Chair, about 2 people describing a beach ball from opposite sides. One person is adamant that the ball is red, and the other says it is green, or blue or white. It appears to them […]
Deeper fakes
Ah, silly me! I saw a lovely dress on Instagram and ordered it before I went to Google and Reddit to verify the seller. I haven’t received it 23 days later, but I’m assured from my too-late Reddit check that it will be crap and I won’t be able to return it. I KNOW better! […]
When the weather changes
We notice when the weather changes quickly that we may need to change our actions. When something changes internally, we often brush it off or ignore it and just work harder. There may be no problem with that or there may be a severe consequence. Last Tuesday, I was hiking down a steep rocky path […]
The EQ triangle
We had the pleasure last week of Vistage Speaker Heather Anderson’s Master Class on Emotional Intelligence. If you have not done a deep dive into Emotional Intelligence, it is highly recommended. It gives you a vocabulary to express feelings or intuition you have about yourself and others. It gives you words to express frustration and […]
Cultivate hope in your team
“Let’s talk about what truly separates effective leaders from the rest. It’s not only charisma or technical skills—it’s their ability to cultivate Hope in their teams.” – Yira Muse, Ph.D. and Vistage Speaker. She goes on: “What most people get wrong about Hope in leadership: ❌ Hope = staying positive when things get tough ✅ […]
Stay balanced on the high wire
Tariffs are on, tariffs are off. Now they are back on. Before January and for a long time, the average tariff was about 2%. Trump raised them to 10% and repeatedly threatens to raise them much, much higher. But if the tariff target country agrees to give many millions or billions to causes Trump chooses […]
Democracy at work
Buildings in the mountains take a lot of abuse especially from winter weather. You can’t defer maintenance that you might get away with in milder climates. That is one reason we bought a condo in Mammoth so clearing the snow, and fixing leaks, etc would be a group responsibility, not just ours. It seemed like […]
Fare thee well, fellow traveler
For 21 years, Don Riddell and I worked together as Vistage Chairs in the Los Angeles area. We also took 5 international trips together with the Wow Travel Group with our spouses and other friends and family. When he retired last December, he had his replacement Chair ready to take over and was off to […]
Gamify your day
How often do you look at your best days and analyze what made them better? What if you could create a game around having more of those? Let’s say on Tuesday, you had a good night’s sleep, felt great getting to work, had 5 great calls, moved a project that had been stuck forward and […]